Samsung home appliance repair service

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Are Samsung Appliances Good?

Samsung appliances enjoy great popularity in the market – though their reputation varies greatly from one type of appliance to another.

  • Almost one third of Recommended washing machines according to Consumer Reports ratings are Samsung appliances1.
  • There are 5 Samsung refrigerators among the 12 “Best Choice” appliances in the 36-inch category of Protégez-vous magazine2.
  • According to Protégez-vous, a Samsung cooking range deserves the “Best Choice” award among the best gas stoves and those with ceramic cooktops3.
  • If you’re thinking of buying a Samsung dryer, pay attention to the model. Consumer Reports ratings for these appliances range from an excellent 80 to a sub-par 67. Many budget models have a reputation for being noisy.
  • Samsung dishwashers are very good and exceptionally energy efficient… but many turn out to be finicky appliances for which we get a lot of calls. Their disappointing predicted reliability undermines their rating in Consumer Reports, which gives them scores between 58 and 724.


Are Samsung Appliances Reliable?

If you buy a Samsung washing machine or gas range, it’s generally a safe bet. Consumer Reports magazine rates the predicted reliability of these appliances—the likelihood of a problem not covered by warranty within five years of purchase—at 4 out of 5 5 6. That’s about average for manufacturers of front-loading washers and among the best results for gas ranges.
Most refrigerators, electric cookers and dryers score a less impressive 3 out of 5.
Finally, it’s no surprise that our technicians repair so many Samsung dishwashers. Their predicted reliability is only 2 out of 57 (one of the worst ratings) and the customer satisfaction rating is an abysmal 1 out of 5.

Where Are Samsung Appliances Made?

Just about everywhere! The company manufactures appliances in South Korea (where its headquarters are located) as well as in Germany, China, Hungary, South Africa, Luxembourg, Sweden and India. In 2017, the company opened its first factory in the United States in Newberry County, California, where washing machines are now manufactured for the North American market8.

Where Can I Find a Samsung Appliance Repairer?

Since 1985, Service 2000 technicians have been repairing all models of Samsung appliances (except refrigerators). We can source OEM parts from our large network of suppliers in North America. Whether you live near Montreal, Longueuil, the South Shore, Laval, the North Shore or even in the Laurentians, Montérégie and Lanaudière, our technicians are ready for your call.

Since 1985

We service tens of thousand of appliances every year.

Satisfaction rate 4.6/5

1000+ customers giving us high ratings on Facebook, Google and our website.

1-year warranty on parts and labor*

We are trusted for the work we do and we back it. Certain conditions apply.

Peace of mind service

We go out of our way to bring your appliance to good working condition the same day as the diagnosis.

Testimonials from our clients

Eric Pepin
Eric Pepin
22 Janvier 2024
Tout un service!! Le technicien est venu pour notre laveuse et il trouvé le problème immédiatement . Il nous a conseillé en toute honnêteté. Merci d’avoir été honnête avec nous , c’est très apprécié de votre part.
Marie-Eve Grégoire
Marie-Eve Grégoire
16 Janvier 2024
Technicien present juste en quelques heures de mon appel. Excellent service!
weifang mao
weifang mao
13 Janvier 2024
The technician guided us to check the possible issues of our coffee machine over the phone, in a very short time to make machine work. and it was completely free, many thanks for their professional services and excellent technical skills.
Louis Carvalho
Louis Carvalho
4 Janvier 2024
Great service! The technician Christophe was excellent and knowledgeable. The overall communication by the company for service, estimates and follow-up was excellent.
Mario Bernard
Mario Bernard
4 Janvier 2024
J’ai été très satisfait de la réparation de ma cuisinière.
Michel Thibault
Michel Thibault
2 Janvier 2024
Tres bon service. Rapide et efficace. Personnel compétents et connaissant. Merci
Patrick Gelot
Patrick Gelot
28 Décembre 2023
Excellent services, rapide, disponible, que du positifs.