About Us
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We are an appliance repair company whose mission is to stand out in the industry by offering to each and every client a high quality of service.
We want to help
Our team ressembles an orchestra, where each member cooperates with the others in order to provide a harmonious result. ach day has its challenges with various appliances deficiencies coming up. Our work method allows each team member to play a key part in the process and, with the combined efforts of the whole team, allows us to proceed with the repair and installation requests quickly, effectively and with respect. At the end of each day, we have a sens of accomplishment.
Our definition of peace of mind
No one needs an appliance breakdown. We aim to minimize the inconvenience during repairs and getting your appliance to function properly:
- Minimize the impact on your time: quick booking of appointment, often in the same day, within a 2 to 3 timeframe to avoid a prolonged waiting time.
- Manage your expectations: clearly explain each step of the procedure and be true to our word at all times.
- Courteous manner: our team is cheerful on phone calls and empathetic to your situation. You need support, not a grumpy response!
A full-hearted team
We make sure to remember that a broken home appliance is a catastrophe in a home. As such, we do not only repair appliances, but bring back peace into your home. So that we can continue to provide this despite a growing business, we make it our priority to hire people with good values and we take care of them, which allows them to take care of you and your appliances. We constantly gage our productivity and joy at work, as well as your feedback to highlight good work and make improvements where needed.
Our Team

Mathieu
Technician

Nicolas
Technician

Serge
Technician

Shi
Technician

Youcef
Technician

Mohamed
Technician

Christian
Technician

Toufik
Technician

Mehrdad
Technician

Martin
Technician

Jean-François
Technician

Roger
Technician

Daniel
President

Luigi
Technical director

Étienne
Technical director South-Shore

Antoine
Assistant technical director

Stéphane
Parts assistant

Sabrina
HR and Operations Director

Véronique
Administrative assistant

Fay
Customer service representative

Micheline
Customer service representative

Manuel
Customer service representative

Mathieu
Customer service representative
Testimonials from our clients