About Us

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We are an appliance repair company whose mission is to stand out in the industry by offering to each and every client a high quality of service.

We want to help

Our team ressembles an orchestra, where each member cooperates with the others in order to provide a harmonious result. ach day has its challenges with various appliances deficiencies coming up. Our work method allows each team member to play a key part in the process and, with the combined efforts of the whole team, allows us to proceed with the repair and installation requests quickly, effectively and with respect. At the end of each day, we have a sens of accomplishment.

Our definition of peace of mind

No one needs an appliance breakdown. We aim to minimize the inconvenience during repairs and getting your appliance to function properly:

  • Minimize the impact on your time: quick booking of appointment, often in the same day, within a 2 to 3 timeframe to avoid a prolonged waiting time.
  • Manage your expectations: clearly explain each step of the procedure and be true to our word at all times.
  • Courteous manner: our team is cheerful on phone calls and empathetic to your situation. You need support, not a grumpy response!

A full-hearted team

We make sure to remember that a broken home appliance is a catastrophe in a home. As such, we do not only repair appliances, but bring back peace into your home. So that we can continue to provide this despite a growing business, we make it our priority to hire people with good values and we take care of them, which allows them to take care of you and your appliances. We constantly gage our productivity and joy at work, as well as your feedback to highlight good work and make improvements where needed.

Since 1985

We service tens of thousand of appliances every year.

Satisfaction rate 4.6/5

1000+ customers giving us high ratings on Facebook, Google and our website.

1-year warranty on parts and labor*

We are trusted for the work we do and we back it. Certain conditions apply.

Peace of mind service

We go out of our way to bring your appliance to good working condition the same day as the diagnosis.

Our Team

Mathieu

Mathieu

Technician

Nicolas

Nicolas

Technician

Serge

Serge

Technician

Shi

Shi

Technician

Youcef

Youcef

Technician

Mohamed

Mohamed

Technician

Christian

Christian

Technician

Toufik

Toufik

Technician

Mehrdad

Mehrdad

Technician

Martin

Martin

Technician

Jean-François

Jean-François

Technician

Roger

Roger

Technician

Daniel

Daniel

President

Luigi

Luigi

Technical director

Étienne

Étienne

Technical director South-Shore

Antoine

Antoine

Assistant technical director

Stéphane

Stéphane

Parts assistant

Sabrina

Sabrina

HR and Operations Director

Véronique

Véronique

Administrative assistant

Fay

Fay

Customer service representative

Micheline

Micheline

Customer service representative

Manuel

Manuel

Customer service representative

Mathieu

Mathieu

Customer service representative

Testimonials from our clients


Eric Pepin
Eric Pepin
22 Janvier 2024
Tout un service!! Le technicien est venu pour notre laveuse et il trouvé le problème immédiatement . Il nous a conseillé en toute honnêteté. Merci d’avoir été honnête avec nous , c’est très apprécié de votre part.
Marie-Eve Grégoire
Marie-Eve Grégoire
16 Janvier 2024
Technicien present juste en quelques heures de mon appel. Excellent service!
weifang mao
weifang mao
13 Janvier 2024
The technician guided us to check the possible issues of our coffee machine over the phone, in a very short time to make machine work. and it was completely free, many thanks for their professional services and excellent technical skills.
Louis Carvalho
Louis Carvalho
4 Janvier 2024
Great service! The technician Christophe was excellent and knowledgeable. The overall communication by the company for service, estimates and follow-up was excellent.
Mario Bernard
Mario Bernard
4 Janvier 2024
J’ai été très satisfait de la réparation de ma cuisinière.
Michel Thibault
Michel Thibault
2 Janvier 2024
Tres bon service. Rapide et efficace. Personnel compétents et connaissant. Merci
Patrick Gelot
Patrick Gelot
28 Décembre 2023
Excellent services, rapide, disponible, que du positifs.