Our Core Values

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Accueil 5 About Us 5 Our Core Values

Our core values are the founding stones of our business. Throughout the years, we took the time to discover them, test them and now we refer to them every time we want to make sure that we are in the right direction.


Working is supposed to be fun! Service2000 is our source of income, but also our family and our opportunity to achieve greatness together. We have a responsibility to keep our job a fun place to work at and must keep in mind that we are privileged to have such a positive impact in so many houses.


To strive for excellence, each of us assumes his responsibilities in an exemplary manner, which does not stop at our job description, but to guarantee peace of mind to our customers.

In situation with gray areas, we work together towards a solution to clarify it all for good.


Service excellence requires to respect our word when committing to bring peace of mind to our customers.

But it starts by respecting ourselves and our teammates. We made some business decisions to provide quality of life to our team, which reflects in the quality of service we can provide to our customers.


Our success results from a team effort. No one can claim that Service 2000’s success is their only.

Anytime possible, we make that our actions help our colleagues to be effective and remain alert to the negative effects that our actions could cause.


In order to improve, we strongly rely on collective intelligence. The sum of experience and brain power of all of our people leads us to find great solutions to improve customer experience, to reduce wastes in time and money, our better support our colleagues and to help make the job even more pleasant.


We only recommend to fix what is worth fixing moneywise. Just as we advise not to repair based on other factors important to the customer.

We can afford to remain objective because we charge for our expertise and do not give.

However, we make a point not to overcharge our services in any situation. We found this positive behaviour to help us sleep tight at night.

Since 1985

We service tens of thousand of appliances every year.

Satisfaction rate 4.6/5

1000+ customers giving us high ratings on Facebook, Google and our website.

1-year warranty on parts and labor*

We are trusted for the work we do and we back it. Certain conditions apply.

Peace of mind service

We go out of our way to bring your appliance to good working condition the same day as the diagnosis.

Testimonials from our clients

Guy Boivin

Bon service, honnête, compétent, merci. Il sait où il s’en va ce Monsieur Luigi

M. Lauzon

Bon petit bonhomme votre technicien [Mathieu]. Il a très bien réparé mon réfrigérateur et il m’a donné sa carte d’affaires. Je suis très satisfait.

Johanne Desjardins

Excellent service de M. Antonio. Courtoisie, honnêteté, compétence, efficacité. Bravo!

Pierre Gaudette

Le frigo fonctionne parfaitement bien jusqu’à maintenant. Bon travail… et service de première classe. Merci beaucoup !