Can I repair my dishwasher myself?

In some cases, yes. A dishwasher combines water, electricity, and mechanics. A mistake can worsen the problem or create a hazard. It’s primarily a decision involving time, tools, and responsibility.

How long should my dryer last?

With regular basic maintenance, a dryer can easily reach 18 years of useful life.

How often should the exhaust duct be cleaned?

The lint filter should be cleaned before every load; the flexible ventilation duct should be deep-cleaned roughly every two years or more often if the dryer sees heavy use (large family, poorly ventilated basement, etc.).

Does my condenser dryer need the same maintenance?

The broad strokes are the same (filter, drum, avoiding overloading), but a condenser dryer has no duct venting to the outside instead, it’s the water collection tank or drain pump that needs regular checking.

When should I call a technician instead of doing the maintenance myself?

Unusual noises, cycles that never seem to end, a burning smell, or clothes that no longer dry properly these are signs worth taking seriously. Our technicians repair dryers and washers of all brands throughout Quebec — request an estimate.

Why is my dryer making a banging noise?

The most common cause is an item left in a pocket or an unbalanced load. Empty your pockets and avoid overly large loads before assuming a mechanical failure.

My dryer is squealing, is that serious?

Not urgent enough to stop using it immediately, but a persistent squeal usually signals a worn bearing or pulley that’s best fixed soon to avoid damaging the drum.

Can I keep using my dryer if it’s noisy?

In the short term, yes, as long as there’s no burning smell or overheating. But delaying repair of a worn pulley or bearing can worsen the wear and increase the repair cost.

How much does it cost to replace a dryer pulley?

This is generally one of the more affordable repairs (under $150, parts and labour included), which partly explains its high one-visit resolution rate.

Can I keep using my washer if it’s leaking a little?

No, if the leak is active. The risk of water damage to the floor increases with every cycle.

My washer leaks even when it’s turned off — is that normal?

No — that’s the classic sign of a faulty water inlet valve letting water through continuously. Have it checked promptly.

Why is my washer only leaking from the door?

It’s almost always the door gasket — worn, torn, or fouled by excess detergent.

My dryer makes no sound at all when I press start, what should I do?

First check that the door is fully closed and that the breaker hasn’t tripped. If nothing happens even so, the cause is likely electrical (control board or door switch) and needs a professional diagnosis.

The drum doesn’t turn but I hear a humming sound, is that the belt?

Very likely. A humming sound with no drum movement usually means the motor is running, but the belt is broken and no longer transmitting motion to the drum.

How much does it cost to replace a dryer belt?

This is one of the more affordable repairs (under $150, parts and labour included), despite requiring a full disassembly of the drum.

Can I repair the control board myself?

It’s not recommended. Diagnosing a control board requires specialized tools, and an incorrect diagnosis can lead to replacing a part that wasn’t actually faulty.

My washer is making noise but still washes properly. Should I wait?

Mechanical noise that gets progressively worse indicates ongoing wear. Waiting doesn’t necessarily worsen the failure in the short term, but a badly worn bearing can eventually damage the tub — which increases repair cost. Addressing it early is generally more cost-effective.

My washer is noisy and vibrates a lot. Is it the same issue?

Not necessarily. Significant vibration accompanied by noise can come from a leveling or loading issue — with no faulty part involved. If the problem persists after leveling and redistributing the laundry, the suspension springs should be checked.

Why does my washer only make noise during spin?

Noise only during spin almost always points to a mechanical part subjected to the drum’s fast rotation — bearing, shaft, spider, or transmission. These parts are only stressed at full speed during spin, which explains why the noise only appears at that point.

Why does my front-load washer make a rumbling noise that keeps getting worse?

A progressively worsening rumble on front-load washers is characteristic of a worn bearing. This noise starts subtle and gets louder over time. It’s the most common cause for this type of appliance in our data.

Why won’t my washer drain but it still spins?

If the washer spins partially but leaves water behind, the pump is still working — but not at full capacity. It’s often at the early stage of failure or partially blocked. Preventive service avoids a complete breakdown.

Can my washer drain if I leave it paused?

No. If the pump is faulty or blocked, leaving the machine paused won’t change anything. Water will stay in the tub until the cause is fixed.

My LG washer won’t drain — is that common?

Yes. LG is the most represented brand for this symptom in our data — nearly 1 in 4 service calls for this issue involve an LG appliance. The drain pump is the dominant cause on these models.

How long does a normal drying cycle take?

For a standard load, expect roughly 45 to 60 minutes. A small load can dry in 30 to 40 minutes, while bulky items (sheets, comforters, towels) can take 60 to 90 minutes or more. If your cycles are gradually getting longer for the same size of load, that’s often a sign the lint filter or exhaust duct is blocked; check those before assuming something is broken.

Can I manually drain the water before the technician arrives?

Yes. On front-load washers, the pump filter accessible at the front lets you drain the water manually — have a towel and a container ready. On top-load washers, you’ll generally need to use the drain hose, lowering it to floor level.

My washer won’t drain and shows an error code. Where do I start?

Write down the code and check the manual. Drain-related codes (often E21, F21, 5E, OE depending on the brand) confirm the problem is in the drain circuit. A reset may clear the code temporarily, but if it returns, service is needed.

How much does appliance repair cost?

The diagnostic service is offered at a fixed price, including travel. The exact price varies depending on your appliance and your location. Please call us for a quote before scheduling an appointment. If you choose to have your appliance repaired, the repair price will be determined after diagnosis, including parts and labor.

How quickly can I get an appointment?

We often respond within 2 business days. Exact time varies depending on call volume and parts availability. Contact us for current availability.

Is the repair guaranteed?

Yes. All work carried out by our technicians comes with a one-year limited warranty (parts and labour).

Do you repair all appliance brands?

Yes. We are an authorized service center for several manufacturers, which involves specific training and the use of original parts. We also service all other major brands.

Is it better to repair or replace an appliance?

In many cases — especially for newer or premium appliances — repair is the more economical and environmentally friendly option because it extends the appliance’s lifespan.

Do you offer in-home service, or do I need to bring my appliance to you?

The vast majority of our repairs are completed in your home, anywhere in Laval. For small appliances such as espresso machines or small wine coolers, you can bring them directly to our workshop at 2285 Michelin Street, Laval — it’s more cost-effective than an in-home visit.

What happens if my appliance can’t be repaired?

If a repair isn’t possible or cost-effective, we’ll let you know clearly so you can confidently consider replacing the appliance. You’ll be charged only for diagnostic time and any applicable service call fees.

What does Bill 29 mean for Quebec consumers?

New measures under Quebec’s Consumer Protection Act are designed to make repairs easier by requiring manufacturers to provide better access to parts, information, and repair services — or to disclose when they don’t. This helps consumers make more informed choices and favour appliances that are designed to last and are repairable.

Do you cover Quebec City suburbs like Charlesbourg or Sainte-Foy?

Our technicians cover the Quebec City region including Sainte-Foy, Charlesbourg, Beauport, and L’Ancienne-Lorette. Lévis is served through our South Shore coverage.

Do you have technicians based in the Quebec City area?

Service 2000 has technicians who work directly in the Quebec City region — no delays related to travel from Montreal.

Are your repair rates the same as in Montreal?

Yes, our pricing is consistent across all service areas in Quebec.

Do you cover all Laval neighbourhoods, from Chomedey to Duvernay?

Yes, we serve all Laval neighbourhoods — Chomedey, Vimont, Auteuil, Duvernay, Laval-des-Rapides, Saint-François, and others.

Can I get a same-day or next-day appointment in Laval?

Subject to availability, quick appointments can be arranged in Laval. Contact us to find the next available time slot in your area.

Do you have a repair workshop in Laval?

Yes — our repair workshop is located in Laval. You can bring in smaller appliances, such as an espresso machine or a small wine cooler, to save on service call fees.

Which South Shore cities do you cover?

We serve Brossard, Longueuil, Saint-Hubert, Greenfield Park, Saint-Lambert, Boucherville, Varennes, Sainte-Julie, and surrounding municipalities.

Are Boucherville and Varennes included in your service area?

Yes, both are covered. For municipalities at the far edges of the South Shore, contact us to confirm coverage for your address.

Are appointment wait times similar to those in Montreal?

Yes, our South Shore teams maintain wait times comparable to those offered on the island of Montreal.

Which North Shore municipalities do you serve?

We cover Terrebonne, Mascouche, Repentigny, Blainville, Sainte-Thérèse, Saint-Jérôme, and surrounding areas.

Do you serve areas further north like Saint-Sauveur or Mirabel?

Some northern areas may be covered depending on technician availability. Contact us to confirm coverage for your address.

Are the North Shore and Lanaudière served by the same technicians?

No, we have separate teams for each area to ensure the best possible response times.

Do you cover Saint-Hubert and Greenfield Park in addition to central Longueuil?

Yes, we serve all Longueuil boroughs: Le Vieux-Longueuil, Saint-Hubert, and Greenfield Park.

What to Do When My Dryer Is Not Heating

A dryer that runs normally but no longer heats, or doesn’t heat enough, is one of the most common breakdowns we see at Service 2000. Out of 699 recent service calls for this exact symptom, here’s what our technicians find most often, and what you can check yourself before booking an appointment.

Basic checks you can do yourself

The breaker: an electric dryer typically runs on two 120V breakers. If only one trips, the drum can keep turning with no heat at all. Check your electrical panel first.
The lint filter and exhaust duct: restricted airflow can trigger a safety cutoff that prevents the heating element from working. See our full maintenance guide for how often to clean it.
Gas dryers: never attempt to check or adjust the gas valve or pilot yourself; this should only be done by a certified technician.

The most common causes

These are the three causes behind the vast majority of the 699 cases analyzed (72.7% combined), along with their one-visit resolution rate. Pulley and belt, which appeared in an earlier version of this analysis, have been removed: neither part is connected to the heating function, and their replacement was generally bundled with another part during the same visit rather than being the actual cause.

Heating element: 42.2% of cases resolved in one visit 85.4% of the time. Repair: replacing the element and a full cleaning of the dryer.
Thermostat: 22.6% of cases resolved in one visit 83.5% of the time. Repair: thermostat replacement.
Blower fan: 7.9% of cases resolved in one visit 67.3% of the time. Repair: replacing the control board or the blower motor, generally a harder case to diagnose.

The heating element and thermostat alone account for nearly two out of three breakdowns, making this one of the more predictable symptoms to diagnose.

When to call a technician

Testing a heating element or thermostat requires a multimeter and partially disassembling the appliance, which carries a risk of electric shock if not done correctly. If the basic checks (breaker, filter, duct) don’t fix the issue, it’s time to call a technician.

Every year, our technicians service thousands of dryers across Quebec; the Montreal region alone accounts for over 3,200 of these service calls. Request an estimate to book a visit.

Is your dryer showing a different symptom? Check out our guides What to Do When My Dryer Is Noisy and What to Do When My Dryer Won’t Start.

Service Request

Call 514 800-4064

FAQ

Why does my dryer run but not heat?

In most cases, the cause is the heating element or the thermostat. A partially tripped breaker (on dryers with two 120V circuits) can also leave the drum turning with no heat at all.

Is it dangerous to keep using a dryer that isn’t heating?

Not necessarily a fire risk on its own, but if the cause turns out to be a blocked exhaust duct rather than a faulty part, that’s a safety issue worth fixing promptly.

How much does it cost to replace a dryer heating element?

This repair usually falls in a moderate cost range (roughly $150 to $250, parts and labour included); the exact price depends on the brand and model.

My dryer runs on gas, can I check it myself?

No. Any work on the gas valve or ignition system should only be performed by a certified technician, for your safety.