Refrigerator Repair Service

Service Request

Service Request

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Need a Refrigerator Repairman?

Do you find yourself with a leaking fridge? Your fridge won’t cool down? Maybe the thermostat needs fixing? Even if you follow all our maintenance tips, such problems may still occur, and you’ll need a fridge repair expert.

To benefit from a one-year limited warranty (parts and labour) and the outstanding experience of a CAA-Quebec Approved Residential Supplier, trust our appliance repair technicians at Service 2000. Having repaired tens of thousands of appliances since 1985, no refrigerator holds any secrets for them!

When booking your appointment, please mention the make, model and serial number of your fridge. If possible, the technician responsible for your fridge repair will ensure he has the most relevant replacement parts to fix the problem on the first visit.

DIY Refrigerator Repair: Here’s How

Anyone can handle some basic refrigerator repair jobs—provided they have the right tools and some basic technical knowledge1. Sometimes all you need to do is clean the refrigerator coils or replace the starter relay to make the appliance work like new.

If you want to repair your fridge yourself, contact our team to get the replacement parts you may need. Our specialists will also share practical advice to ensure that you get the job done safely. If we don’t have the fridge part you need in stock, we can usually order it from our distributors as soon as possible.

Since 1985

We service tens of thousand of appliances every year.

Satisfaction rate 4.6/5

1000+ customers giving us high ratings on Facebook, Google and our website.

1-year warranty on parts and labor*

We are trusted for the work we do and we back it. Certain conditions apply.

Peace of mind service

We go out of our way to bring your appliance to good working condition the same day as the diagnosis.

FAQ (Frequently Asked Questions)

Do you repair refrigerators?

Yes. Service 2000 provides refrigerator repair in the Greater Montréal area and the Québec City region.

With over twenty technicians working daily across these territories, Service 2000 repairs most residential refrigerator brands and models to ensure fast and reliable appliance repair.

What are the most common refrigerator problems?

The most frequent refrigerator issues involve cooling and airflow.

Common service calls include poor cooling, a freezer that is too cold or not cold enough, excessive ice buildup, abnormal noises, or a refrigerator that runs constantly without stopping.

My refrigerator runs but does not cool properly. Why?

No, it is not necessarily the compressor.

Defrost system failures, fan issues, airflow problems, sensors, or electronic controls can cause poor cooling. The compressor is rarely the first cause. A professional diagnostic helps avoid a costly and incorrect conclusion. Service 2000 also recommends regular maintenance of the condenser and the rear ventilation system to ensure proper heat dissipation and optimal performance.

My freezer is cold but the fridge is warm. Is this common?

Yes, this is common. The cold is often transferred in the freezer and then distributed to the fridge section

A refrigerator does not create cold. It transfers heat to the outside. Cooling begins in the freezer and is then distributed to the refrigerator compartment through a ventilation system. If this airflow is blocked or faulty, the freezer may remain cold while the fridge warms up. This can be caused by a fan, a defrost issue, or an internal obstruction.

My refrigerator is making a strange noise. Should I be concerned?

Yes. An abnormal refrigerator noise can indicate a mechanical or electrical issue that requires a diagnostic.

These noises may come from the compressor, fan, defrost system, or from a buildup of dust and pet hair underneath or behind the appliance. If heat cannot be released properly, the refrigerator will not cool correctly, which can lead to a breakdown. A qualified technician can identify the source and help prevent more costly repairs.

Can poor airflow affect cooling?

Yes. Poor airflow can reduce refrigerator cooling performance.

Food placed in front of air vents can block proper circulation. While this is not always the main cause of a failure, it can worsen existing cooling problems or uneven temperatures.

Is it urgent to repair a faulty refrigerator?

Often yes, especially when cooling performance is compromised.

A defective refrigerator can lead to food loss and force certain components to run under stress, which can worsen the problem if not addressed quickly. Prompt repair helps avoid additional damage and costs.

Is it worth repairing a refrigerator?

Often yes, if the refrigerator is still in good overall condition.

The decision depends on the unit’s condition, age, and type of failure. When a repair can provide several more years of reliable use, it is usually worthwhile. If not, Service 2000 will clearly advise the customer.

Can I repair my refrigerator myself?

Some basic checks can be done with caution, but complex repairs require a qualified technician.

A refrigerator combines electricity, mechanical components, and sometimes water. It is illegal to work on the sealed system without proper certification, and improper handling can create safety risks or damage the appliance. For any complex repair, a certified technician is strongly recommended.

How do your diagnostic and repair prices work?

Refrigerator diagnostics are billed at a flat rate, regardless of the time required to identify the issue.

Some diagnostics are quick, while others take longer depending on the problem. Repairs are then quoted using clear labour pricing so the cost does not depend on time spent or the technician’s individual experience.

What warranty do you offer on refrigerator repairs?

Service 2000 offers a one year warranty on parts and labour for all refrigerator repairs, under certain conditions.

A quality refrigerator repair should last at least one year. This warranty protects the customer if a problem related to the repair occurs during that period. Full details and exclusions are available on the website.

  1. Installing parts and repairing appliances involve certain risks that you choose to assume on your own when you purchase parts from us. Service 2000 cannot be held responsible for any adverse consequences resulting from installing parts sold to you by us. Click here to read our policy and conditions.

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